Frequently Asked Questions
Everything you need to know about shopping with The Harvard Shop.
How long will it take for my order to arrive?
Standard domestic shipping typically takes 3-7 business days. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed merchandise with original tags attached within 30 days of purchase. Please note that custom-made or final sale items are not eligible for return.
How do I know what size to order?
Each product page includes a detailed size chart. Our apparel generally follows standard unisex sizing, but we recommend checking specific measurements for the best fit.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping rates and delivery times are calculated at checkout based on your location and the weight of your order.
Are your products officially licensed?
Yes, all merchandise sold at The Harvard Shop is officially licensed by Harvard University, and every purchase directly supports student-run initiatives.
Can I track my order once it has shipped?
Absolutely. Once your order is processed, you will receive an email confirmation containing a tracking number and a link to monitor your shipment's progress.